We're here to help. Most questions are answered below.
Kibo subscriptions are billed through your Apple ID. To cancel, open iOS Settings → [your name] → Subscriptions → Kibo → Cancel Subscription. You keep access until the end of your current billing period.
New device, or reinstalled the app? Open Settings → Restore Purchases inside Kibo to re-activate your subscription on the same Apple ID.
XP is your permanent score and never resets. You earn 50 XP per completed gym session, and 20–50 XP for preset habits (for example Running 50, Healthy Meal 30, Reading 25, Journaling 20). Custom habits you create yourself, along with hydration and sleep tracking, don't award XP.
Your streak goes up by 1 each time you log a completed gym session. It does not reset after a single missed day. During onboarding you choose how many rest days you get (1, 2, or 3) — this is the most days you can go between workouts before the streak breaks. For example, with 2 rest days you can skip up to two days; train again by the third day and your streak stays alive. Skip past your rest-day limit and the streak resets to 0. The check happens when you open the app on a new day. You can change your rest-day setting in Settings → Streak & Schedule (limited to once every 14 days).
Gym sessions and photo-verified habits ask for a quick photo, which is checked by a third-party AI provider to confirm it matches the activity. Verification photos aren't stored after the check. If a photo doesn't verify, just retake it in better light or framing.
Make sure Kibo has access: open iOS Settings → Privacy & Security → Health → Kibo and enable Sleep, Water, Steps, and Workouts. Then reopen Kibo. Sleep and water sync in automatically; water you log in Kibo is also written back to Apple Health.
You can delete your account and all data instantly from Settings → Delete Account inside the app. Alternatively, email kibohabits@gmail.com with the subject "Delete My Account" and we'll handle it.
Email kibohabits@gmail.com and we'll get back to you. See also our Privacy Policy.
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